Privacy Policy

1. Overview

At Cameron Hanes, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from https://cameronhanes.com ("the Site"). If you require this Privacy Policy in an alternative format due to a disability, please contact us and we will provide it in a suitable format.

2. Personal Information We Collect

When you visit the Site, we may collect the following types of information:

• Device Information: Automatically collected using cookies, log files, and web beacons. Includes browser type, IP address, time zone, and some cookies.
• Order Information: Includes your name, billing and shipping address, payment info (processed via third parties), email, and phone number.
• Customer Support: Information you provide when contacting us for help.
• SMS Marketing Information: If you opt in to receive SMS communications, we collect your mobile number and related consent data for the purpose of sending marketing messages and transactional alerts.

We do not knowingly collect personal information from individuals under 13. If you're a parent and believe your child provided us with data, please contact us to request deletion.

3. How We Use Your Information

We use collected information for the following purposes:

• To fulfill orders and process payments.
• To communicate with you regarding your orders or inquiries.
• To send SMS updates about your order status, promotions, and marketing (with your consent).
• To screen for potential risk or fraud.
• To personalize your experience.
• To analyze website performance and improve our services.
• For marketing and advertising purposes, when consented.

4. Sharing Your Personal Information

We share your personal data with third-party service providers as necessary:

• Shopify: Our e-commerce platform. Shopify acts as a data processor on our behalf. You can learn more by reviewing the Shopify Privacy Policy.
• Payment Processors: For securely handling your transactions.
• Analytics Providers: Like Google Analytics to help us understand user behavior.
• Marketing Platforms: Such as Facebook and Google Ads for retargeting and campaign tracking.
• SMS Providers: We may use third-party SMS gateways or marketing platforms to deliver text messages.

We do not sell your personal data. Some data sharing may be considered a "sale" under certain state privacy laws (e.g., California). You may opt out of such sharing (see Section 7).

California residents may also request information regarding the categories of personal information we disclosed to third parties for their direct marketing purposes in the preceding calendar year. To request this, email us at support@cameronhanes.com.

5. Cookies and Tracking Technologies

Cookies are used to:

• Keep track of your cart.
• Understand site usage.
• Deliver relevant ads.

We display a cookie consent banner upon your first visit to the Site, allowing you to accept or reject non-essential cookies. Only strictly necessary cookies are set until consent is given. You can modify your cookie preferences at any time by clicking the "Cookie Settings" link in the footer.

You can also manage cookie settings through your browser. To opt out of certain tracking technologies, visit:

• Google Opt-Out
• Network Advertising Initiative

Below is a list of commonly used cookies on our site, including reporting and analytics cookies. These may vary based on session, region, and browser.

Functional Cookies

Analytics and Reporting Cookies

Advertising Cookies

You can revisit or manage your cookie preferences at any time by using your browser settings, clicking "Cookie Settings," or contacting us directly.

6. Your Rights

For EEA/UK Residents:

• Right to access and update your information.
• Right to erasure.
• Right to data portability.
• Right to object or restrict certain processing.
• Right to lodge a complaint with a data protection authority.

For California Residents (CCPA/CPRA):

• Right to know what data we collect and share.
• Right to request deletion.
• Right to opt out of sale/share.
• Right to non-discrimination for exercising privacy rights.

To exercise your rights, email us at: support@cameronhanes.com

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined above unless a longer retention period is required or permitted by law. You can request deletion at any time.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure.

9. Do Not Track

We do not alter our data collection practices in response to Do Not Track (DNT) browser signals.

10. International Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

11. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices. Changes will be posted here with an updated effective date.

12. Contact Us

If you have questions or would like to exercise your rights, please contact us: